Refund Policy

We want you to be completely satisfied with your purchase from Organic Roots Hub. If you are not happy with your order, please review our refund policy below.

1. Returns

We accept returns of unopened and unused products within 30 days of the delivery date. To initiate a return, please contact us at returns@organicrootshub.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

2. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

3. Exchanges

If you need to exchange a product for a different item, please contact us at exchanges@organicrootshub.com. We will provide you with instructions on how to exchange your item.

4. Non-Returnable Items

Certain items are not eligible for return, including:

• Opened or used products
• Gift cards
• Sale items

5. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@organicrootshub.com. We will arrange for a replacement or refund as necessary.

7. Contact Us

If you have any questions about our refund policy, please contact us at info@organicrootshub.com.